Privacy Policy

Last Updated: April 11, 2026

Hangzhou Momaikee Trading Co., Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Hangzhou Momaikee Trading Co., Ltd.
Room 432, 4th Floor, Building 1, No. 1181 Bin'an Road,
Changhe Subdistrict, Binjiang District,
Hangzhou, Zhejiang Province, China

Email: info@momaikee.com
Phone: +1 509 951 6544

2. Information We Collect

We collect personal information necessary to provide our services efficiently and securely.

2.1 Information You Provide

When you interact with our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)
  • Order details and purchase history

2.2 Automatically Collected Information

When you access our website, certain data may be collected automatically:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Date and time of access

2.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage patterns
  • Enhance user experience

Users may disable cookies through their browser settings, though this may affect certain features.

3. How We Use Your Information

We use collected information for the following purposes:

  • To process and fulfill orders
  • To communicate order updates and customer service responses
  • To improve website functionality and user experience
  • To prevent fraud and ensure transaction security
  • To comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Sharing of Information

We may share your information only when necessary:

  • Logistics & Shipping Partners: to deliver your orders
  • Payment Processors: to securely process transactions
  • Service Providers: for website hosting, analytics, and operational support
  • Legal Authorities: when required by law or to protect our rights

All third-party partners are required to handle your data securely and in compliance with applicable regulations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data, including:

  • Secure data transmission protocols (e.g., SSL encryption)
  • Restricted access to sensitive information
  • Internal data management procedures

However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal, tax, or accounting requirements
  • To resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict certain data processing activities

To exercise these rights, please contact us using the information below.

8. International Data Transfers

As we operate in China and serve international customers, your information may be transferred and processed across different jurisdictions. We take appropriate measures to ensure your data remains protected.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: info@momaikee.com
Phone: +1 509 951 6544
Address: Room 432, 4th Floor, Building 1, No. 1181 Bin'an Road, Changhe Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China

13. Compliance Statement

We are committed to protecting user privacy and handling personal data responsibly in accordance with applicable data protection laws and international best practices. Our policies are designed to meet transparency and user protection expectations required by platforms such as Google Merchant Center.